AKM specialise in supporting business users with their computer (PC and Apple Mac) technical support issues. We provide IT support services to upwards of 60 organisations with their computers, systems, networks, servers and hardware.

Our staff have years of combined experience in working within organisations to create and support stable working environments. We use our experience to ensure that your systems run smoothly and effectively. To ensure this we use a number of pro-active methods including regular remote health checks of key systems and equipment. During our remote health checks we ensure that backups, antivirus updates and services are running correctly.

When suggesting a solution we are very careful to ensure that it matches the requirements and allows for future growth.

When specifying a solution we listen carefully to your requirements and build the system to suit. When specifying a system to not only meet you requirements but also improve productivity beyond expectations. All of our solutions allow us to remotely monitor and the manage the systems to ensure then continual operation. Our solutions not only incorporate hardware, networking and software but we also look at internet and email as part of the whole package.

Our solutions incorporate the following technologies:

• Microsoft Windows Server 2003
• Microsoft SQL Server 2005
• MySQL Server
• Microsoft Windows XP
• Microsoft Windows Vista
• Microsoft Defender
• Draytek Routers
• AVG Antivirus
• Sophos Antivirus
• Sophos Puremessage
• Microsoft Exchange Server 2003
• Vpop Email Server
• MessageLabs

Our Support contracts are designed for all sizes of business from a single user right up to multi-sited, multi-national organisations. As part of the service we provide Remote, Telephone, Fax, Email and Onsite support as well as a web based helpdesk system.

We provide IT support services to businesses within 50 miles of Ely including Cambridge, Newmarket, Haverhill, St Ives, Huntingdon, Chatteris, March and Littleport.